We’ve all been there…a situation happens and instead of going straight to the problem employee we think we are better off to just make a general announcement stating that a situation has happened and because of that, policies are now being changed.  So what is wrong with that?  A lot! Read more »

When you are the boss, there is a fine line between being friendly and being friends with your employees.  Being friendly is asking how their family is doing, being friends is going to their family reunion.  Being friends with your employees won’t make you a better boss, instead it will make you a boss with more problems. Read more »

Each of us has talents that others might not.  And as the boss, we need to be able to find the talent in each of our employees, so we know which jobs they should and should not have.  What makes this so hard, is that sometimes employees don’t know what their talents are.  They might believe they are talented in one area, when it is clear to us they are not. So how do you show them their talents?  Read more »

I ask this question all the time.  Do you really know what your employees are thinking?  I’m always surprised at the answer.  Many bosses will say yes, but when I ask them to tell me what they know…they can’t seem to put it into words.  Read more »